Hello, im Mia and this is the second vlog in this series. During the last vlog I gave a brief introduction about me, how I came to running my own business of pet sitting and the purpose of theses vlogs which is to share my learnings so that those of us that are Autistic and running a business or interested in running a business may benefit.
Where im at the moment, am working with an autism employment specialist and my business mentor and am I’m feeling excited as to how our combined expertise can assist in the development of running a successful business with being Austisic. I’ve just survived my first peek period with it being school holidays and it gave me a better understanding of what aspects are in need of improvement and what works well. I’ve also started communication with another Autistic lady who runs a business similar to my own and can see how networking with others on the spectrum can benefit.
What I’ll be covering on this vlog
· My strengths and how it relates to running my own business
· time management and finding a balance
· CRM and feedback
Ill also touch upon things that will ill focusing on in the upcoming vlogs
Its can be easy to get lost in the things that I have challenges with but I find its important to recognise the strengths I have and work them to my advantage. I have some core strengths that are important with being an entrepreuner.
The first on on my list is Dedication – I have a commitment to make this business work and bring an enthusiasm to the industry I’m in.
Persistence – Sometimes the amount of effort I put in verses the money I generate from the business doesn’t balance. However I’m persistent in continuing on and finding better ways of doing things
Need for achievement – What ever I have done I have always have a need for achievement and this fuels me to keep improving my practice.
Autononmy, – I may struggle to work in teams but I work really well automously. Which is good when you are a sole trader and need to do all the stuff a business requires of you yourself.
Self-efficacy – I have the belief in my ability to complete tasks in order to run a successful petcare business.
So you’ve heard about some of my strengths now ill talk about
time management and finding a balance
I so need to strengthen this area. I can easily get caught up researching about dogs for hours on end or pick out a problem that I obsess to get the perfect solution at the expense of all the other stuff that needs to be done. At the moment I use google calendars that syncs with my phone. I’m currently looking into a yearly planner so I can see everything I’m doing for the year. I’m a visual person and because with google calendars I can only see my events for a month at a time its like I’m operating month by month and struggle with thinking beyond the timeframe of a month. This impacts on my ability to plan forward. At the moment my criteria for a year planner would be able to sync with my google calendar and also of no cost.
The autism employement specialist brought the issue of finding a balance. I get obsessive about things and the business can easily take up all my time and energy. I have been operating by sustained work on the business only until my body starts crashing then I take a break until I feel well again then repeat the cycle. She brought up the need to schedule in me time. Me time at the moment looks like watching documentaries on my laptop.
Another thing ive been working on is CRM and feedback
I had a bit of a look around for Customer relationship management software. A lot of it cost and I am not currently in a situation where I could afford paying for something so I am going to make do with syncing documents between my laptop and my phone so I have access to my clients information when im out and about. I would like a click to call function, ill keep working on it. Another strategy was the use of a checklist when dealing with a client from start to finish of the service. I have this set up and am able to easily do this from my phone or laptop.
I understood the need for a way for customers to provide feedback so that it have help guide my practice but I wasn’t sure how I was going to go about this so it was suggested I create a survey online and send clients an email a link to the survey at the end of the service. I have created this and will implement this with my next client.
Whats going Upcoming vlogs
Given that I was only diagnosed last year I don’t know all that much about Autism and how it effects my strengths and support needs. However this will develop as I continue my learning journey. I hope to learn more about.
Organisational and time management more
Managing anxiety and stress
Developing skills for running a business such as:
a. Customer service
b. Being professional
c. Using technology in a meaningful way
Thankyou for taking the time of watching and I hope that you got something from it.